Cookie Policy and Control

COOKIE POLICY AND CONTROL

This page was last updated on 17/05/2019.  Whenever this Policy is changed in a material way, you will be asked to renew your cookie consent.

We, Kingspan Water & Energy Pty. Ltd (Data Controller) use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to.

Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

By doing that they can also collect information, that may be deemed personal data in some countries, about you and/or the way you use this website. We also have cookies on our website that are set by third parties – not Kingspan. There is more information on control of third party functionality cookies on our website at the end of this page.

KINGSPAN'S COOKIES

Kingspan would like to have your consent to send cookies to your computer or mobile device unless the cookies are necessary to provide functional and customised services to you. If you do not agree with saving these cookies on your device, please do not continue browsing our webpage.

Please note that if you do not consent to our cookie policy, functionality on our site may be affected and you may not be able to make purchases on the site. 

YOUR ACCEPTANCE OF COOKIES AND HOW YOU MAY REJECT THEM

Most web browsers will provide the option to turn off, or disallow cookies. How you do this depends on the web browser you’re using. Instructions for disallowing cookies can usually be found in the browser’s ‘Help’ menu. If you do this, you will still be able to browse around the site.

Cookies can be deleted using your web browser. However, unless they are disallowed they will be re-applied the next time you visit a website. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to notify you of them, will depend on the type of internet browser program your computer uses.

If you’d like to learn more about cookies in general and how to manage them, please visit aboutcookies.org.

 

The below explains what cookies we use on our website and why we use them.  

 

PERSISTENT AND SESSION COOKIES

Cookies can be classified as either Session or Persistent, depending on how long they last based on how long they last in your browser.  

Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.

Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Use of cookies typically have the following purposes:

Functional cookies: These cookies ensure that you can use the basic functionality of our site. They are therefore enabled by default. The cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. For example, functional cookies allows us to remember that you are logged in to the site, and what items you had in your shopping basket.

 

Analytical or performance: These cookies allow us to further improve the website functionality by analysing usage on the website. For example, these cookies are used to analyse site navigation, including to determine how frequently particular pages are visited, and the most popular areas of our website.

 

Advertising and personalisation: These cookies allow us to build up profiles and track browsing habits and activities to enable us to show you personalized content and advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Any activity tracked and recorded using these cookies maybe shared to third parties for the same purpose.

This table lists our cookies that are required by functionality that is explicitly requested by the customer

 

REQUESTED FUNCTIONALITY

Cookie Name

Purpose

Persistent / Session  

Duration Of Cookie

guest-view

 Stores the Order ID that guest shoppers use to retrieve their order status.

.

Session

Duration of session

login_redirect

 

Preserves the destination page the customer was navigating to before being directed to log in.

Session

Duration of

session

mage-messages

 

Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.

Persistent

1 Year – Cleared on frontend when message is displayed to user

mage-translation-storage

 

Stores translated content when requested by the shopper.

Persistent

7 Days

product_data_storage

Stores configuration for product data related to Recently Viewed / Compared Products.

Persistent

7 Days

recently_compared_product

Stores product IDs of recently compared products

 Persistent

7 Days

recently compared _ _product_previous

Stores product IDs of previously compared products for easy navigation.

Persistent

7 Days

recently_viewed_product

Stores product IDs of recently viewed products for easy navigation.

 Persistent

7 Days

recently_viewed_product_previous

Stores product IDs of recently previously viewed products for easy navigation.

Persistent

7 Days

Stf

Records the time messages are sent by the SendFriend (Email a Friend) module.

Session

Duration of session

X-Magento_Vary

Configuration setting that improves performance when using Varnish static content caching.

 Persistent

7 Days

 

CUSTOMIZATION / SITE EXPERIENCE

This table lists the list of cookies that are required to deliver customization and site experience. 

Cookie Name

Purpose

Persistent/ Session

Duration Of Cookie

form_key

A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).

Persistent

7 Days

mage-cache-sessid

The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to “true.”

 Session

Duration of session

mage-cache-storage

Local storage of visitor-specific content that enables ecommerce functions.

Session

Duration of session

mage-cache-storage-section-invalidation

Forces local storage of specific content sections that should be invalidated.

 Persistent

7 Days

persistent_shopping_cart

Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.

Persistent

7 Days

private_content_version

Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.

Persistent

1 Year (based on request)

section_data_ids

Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.

Session

Duration of session

Store

Tracks the specific store view / locale selected by the shopper.

Persistent

1 Year

 

ANALYTICAL COOKIES

The following cookies are used as Google Analytics is enabled on the site

Cookie Name

Purpose

__utma

Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.

__utmt

Used to throttle request rate.

__utmb

Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.

_utmz

Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.

__utmv

Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics.



Third party cookies
We embed third party functionality into our website;

  • Adyen is a third party used to process customer payments securely
  • Klaviyo is a third party used to send promotional emails 
  • YouTube is used to play video content on our website;
  • Google Maps is used to provide map functionality on our website;
  • Google Ads is used to analyse and optimise advertising from other sources;
  • Bing Ads is used to analyse and optimise advertising from other sources;
  • Google Remarketing Tag;
  • Vimeo is used to play video content on our website;
  • Social Media and Advertising including the likes of Facebook, Instagram, Twitter and LinkedIn;
  • Jotform is used to provide you with an online form to contact us, and to check if we deliver our products to you;

 

These third parties may set functionality, analytical and advertising cookies on the Kingspan website which are necessary or useful to make their services work on the Kingspan Shop website.  These cookies are set by the third parties; Kingspan only allows them to do so by including their services in the Website. However, the data controllers of the personal data, to the extent personal data is collected by those cookies, are those third parties.  You can change your third party cookie preferences by setting your browser settings in a way that you are informed if cookies are downloaded on to your computer or mobile device and that you are able to decide on: the acceptance of certain cookies in certain cases; a general acceptance; or rejection. Please be aware that in case of a rejection of third party cookies, the functionality of the third party services on our website may be impaired for you.


Our privacy notice
Most cookies may constitute personal information. Our Website Privacy Notice contains more information on how we may use, handle and disclose your personal information, how you can access your personal information and request the correction of your personal information, how you can complain about a breach of the law and how we will deal with that complaint.

Contact us
If you have any questions about our cookie policy or our collection, use or disclosure of your personal information (if any) collected through our cookies, please contact us at sales.au@kingspan.com or on 1300 736 562.